Selling on Nyxure

Last Updated : 14/08/2026

Welcome to Selling on Nyxure.

Nyxure is a multi-vendor e-commerce marketplace operated by Radhekishori Ecom Private Limited, where eligible sellers can offer products to customers through the Nyxure platform.

This section provides helpful information about seller registration, eligibility, product listings, orders, payments, returns, and seller responsibilities.

Become a Seller on Nyxure

Interested in selling your products on Nyxure?

Eligible businesses can apply to become sellers on the Nyxure marketplace by completing the seller registration process and providing the information and documents requested by Nyxure.

Seller applications may be reviewed before an account is approved.

Approval to sell on Nyxure is subject to Nyxure’s applicable seller requirements, policies, and Terms & Conditions.

Seller Eligibility & GST Requirements

 

Nyxure accepts sellers who meet its applicable eligibility and documentation requirements.

As part of the seller registration process, sellers may be required to provide business, tax, identity, banking, and other information requested by Nyxure.

GST registration is required for sellers on Nyxure, subject to applicable law and Nyxure’s seller requirements.

Sellers are responsible for ensuring that their GST and other business information is accurate, valid, and up to date.

Nyxure may request additional documentation or verification where necessary.

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Seller Registration

During registration, sellers may be required to provide information such as:

  • Business details
  • GST information
  • Seller or authorized representative details
  • Business or registered address
  • Bank account and settlement information
  • Contact information
  • Product and business-related information
  • Other documents or information required by Nyxure

Providing incomplete, inaccurate, misleading, or false information may result in rejection, restriction, suspension, or termination of the seller account.

Seller Account

Once approved, sellers may use their Nyxure seller account to manage their marketplace activities.

Depending on the features available to the seller, the seller account may allow sellers to:

  • Manage product listings
  • View and manage orders
  • Update inventory
  • Monitor sales
  • Manage shipping information
  • View applicable payments or settlements
  • Manage business information
  • Access seller-related support

Sellers are responsible for maintaining the security and accuracy of their account information.

Listing Products on Nyxure

Sellers are responsible for ensuring that product information provided on Nyxure is accurate, complete, and not misleading.

Product listings may include information such as:

  • Product name
  • Product description
  • Images
  • Price
  • Available quantity
  • Product specifications
  • Applicable taxes
  • Brand information
  • Warranty information, where applicable
  • Other information required for the listing

Sellers must ensure that their listings comply with Nyxure’s applicable policies and legal requirements.

Product Quality & Authenticity

Sellers are responsible for ensuring that the products they list and sell are genuine, lawful, safe, and of the quality represented in their listings.

Sellers must not list counterfeit, unauthorized, prohibited, restricted, unsafe, illegal, or otherwise non-compliant products.

Nyxure may take appropriate action against listings or sellers that violate applicable requirements.

For more information, please refer to the :

Prohibited & Restricted Products Policy
Seller Code of Conduct

Managing Orders

Sellers are responsible for appropriately processing orders received through Nyxure.

Depending on the applicable seller process, sellers may be required to:

  • Confirm and process orders promptly.
  • Maintain sufficient inventory.
  • Prepare products for shipment.
  • Provide accurate shipping information.
  • Meet applicable dispatch requirements.
  • Cooperate with Nyxure regarding order-related issues.

Failure to properly process orders may affect seller performance and may result in appropriate action under Nyxure’s seller policies.

For customer assistance with orders, please refer to :

Orders & Purchases

Shipping & Delivery

Sellers must comply with the applicable shipping and delivery requirements communicated by Nyxure.

Sellers are responsible for ensuring that products are appropriately packaged, prepared, and handed over for delivery in accordance with applicable requirements.

Shipping and delivery responsibilities may vary depending on the applicable fulfillment and logistics arrangements.

For customer-facing shipping assistance, please visit:

Shipping & Delivery Policy

Seller Payments & Settlements

Eligible sellers may receive payments or settlements for completed transactions in accordance with Nyxure’s applicable seller terms, settlement procedures, and payment arrangements.

Settlement amounts may be affected by applicable:

  • Marketplace charges
  • Taxes
  • Refunds
  • Returns
  • Cancellations
  • Adjustments
  • Other applicable deductions or charges

Sellers should ensure that their registered banking and business information remains accurate.

Returns & Refunds

Sellers may be required to participate in return, replacement, refund, or other customer-resolution processes in accordance with Nyxure’s applicable policies.

Return and refund requirements may vary depending on the product, reason for return, applicable policy, and circumstances of the transaction.

Sellers must cooperate with Nyxure in resolving customer issues and must not improperly refuse or obstruct valid customer requests.

For customer-facing information, please refer to the:

Return & Refund Policy

Seller Cancellations

Sellers are expected to maintain accurate inventory and fulfill accepted orders appropriately.

Unnecessary or repeated seller-initiated cancellations may affect seller performance and may result in action under applicable Nyxure policies.

Sellers should promptly address situations where an order cannot be fulfilled and follow the applicable Nyxure process.

Seller Responsibilities

By selling on Nyxure, sellers are responsible for:

  • Providing accurate business and product information.
  • Maintaining valid GST and other required registrations.
  • Listing only permitted products.
  • Selling genuine and lawful products.
  • Maintaining adequate inventory information.
  • Processing orders appropriately.
  • Following applicable shipping requirements.
  • Cooperating with returns, refunds, and customer resolutions.
  • Complying with applicable laws and regulations.
  • Protecting customer information.
  • Maintaining account security.
  • Following Nyxure’s marketplace policies and Terms & Conditions.

Seller Policies & Standards

All sellers are expected to comply with Nyxure’s applicable seller policies and marketplace standards.

Important seller documents include:

Seller Terms & Conditions
Defines the terms governing the seller’s relationship with Nyxure and participation in the marketplace.

Seller Code of Conduct
Sets standards for seller behavior, customer interactions, product listings, and marketplace activities.

Prohibited & Restricted Products Policy
Identifies products that sellers are not permitted or may be restricted from listing or selling on Nyxure.

Sellers should review these documents regularly.

 

Account Restrictions, Suspension or Termination

Nyxure may restrict, suspend, or terminate seller accounts or take other appropriate action where permitted under its applicable Terms & Conditions and policies.

This may occur in circumstances including:

  • Violation of Nyxure policies.
  • Fraudulent or suspicious activity.
  • Repeated order fulfillment issues.
  • Listing prohibited or restricted products.
  • Providing inaccurate or misleading information.
  • Customer safety concerns.
  • Misuse of the Nyxure marketplace.
  • Violation of applicable law.
  • Other circumstances permitted under Nyxure’s applicable policies.

Where applicable, sellers may contact Nyxure Seller Support regarding account-related concerns.

Seller Support

 

If you are an approved Nyxure seller and need assistance, contact Nyxure Seller Support through the official support channels made available to you.

When contacting support, keep relevant information available, such as:

  • Seller account information
  • Order number
  • Product or listing information
  • Transaction or settlement details
  • Relevant screenshots or documents

Do not share passwords, OTPs, PINs, CVVs, or other confidential authentication information with anyone claiming to provide seller support.

Seller Grievances

 

If you have a formal complaint or grievance concerning your experience as a seller on Nyxure, you may use the applicable grievance redressal mechanism provided by Nyxure.

Please refer to the Grievance Redressal Policy for the applicable process and contact details.

Need More Help?

 

If you cannot find the information you need in this Help Center, please contact Nyxure Seller Support through the official support channels available on the platform.

Before contacting support, please review the relevant seller policy or Help Center section where applicable.

Important Seller Documents :

Seller Terms & Conditions
Seller Code of Conduct
Prohibited & Restricted Products Policy
Grievance Redressal Policy
Terms & Conditions
Privacy Policy
Return & Refund Policy
Shipping & Delivery Policy
Cancellation Policy

 

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