Last Updated: 31 July 2026
Who We Are
Nyxure (“Nyxure“, “we“, “our“, or “us“) is an Indian multi-vendor e-commerce marketplace owned and operated by Radhekishori Ecom Private Limited.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit or use our website and services.
Our website allows customers to purchase products from independent sellers while we provide the technology platform, customer support, marketplace standards, and related services.
By accessing or using Nyxure, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on how you use our website, we may collect the following information:
Personal Information
When you create an account, place an order, contact us, or use our services, we may collect:
- Full name
- Email address
- Mobile number
- Billing address
- Shipping address
- Order details
- Payment information (processed securely through payment providers)
- Account login information
Technical Information
When you visit Nyxure, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Date and time of your visit
- Pages viewed
- Referral URLs
This information helps us improve website performance, security, and user experience.
Product Reviews and Comments
Customers who purchase products from Nyxure may be able to submit product reviews and comments.
When you submit a review or comment, we may collect:
- Your name or display name
- Your email address
- Your review or comment
- Product rating (if applicable)
- Date and time of submission
- IP address and browser information to help detect spam, fraud, and misuse
Your name (or display name), rating, and review may be publicly visible on the product page after approval.
We reserve the right to review, moderate, edit, reject, or remove any review or comment that violates our policies, contains inappropriate content, is misleading, offensive, unlawful, or constitutes spam.
Media Uploads
If you upload images or other files to Nyxure (where permitted), please avoid uploading files containing sensitive personal information or embedded location data unless necessary.
Files uploaded to public sections of the website may be visible to other users.
Cookies
Nyxure uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Keep you logged into your account
- Remember your preferences
- Maintain your shopping cart
- Improve website performance
- Understand website usage
- Enhance security
- Prevent fraud
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Create and manage your account
- Verify your identity
- Provide customer support
- Respond to your inquiries
- Process payments
- Send order confirmations and updates
- Improve our website and services
- Detect and prevent fraud or misuse
- Comply with legal obligations
- Enforce our Terms and Conditions
- Improve marketplace safety and security
Legal Basis for Processing Personal Information
We process your personal information only when necessary to:
- Provide our marketplace services.
- Process and fulfill your orders.
- Comply with applicable legal obligations.
- Protect the security and integrity of our platform.
- Improve our services and customer experience.
- Respond to your requests and inquiries.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
- Sellers fulfilling your orders
- Payment service providers
- Shipping and logistics partners
- Technology and hosting providers
- Customer support service providers
- Government authorities or regulatory bodies where required by law
We share only the information necessary for providing our services or complying with legal obligations.
Payment Information
Nyxure does not store your complete payment card information.
Payments are processed securely through trusted third-party payment service providers that comply with applicable security standards.
Data Security
We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Maintain business records
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Update or correct inaccurate information
- Request deletion of your personal information
- Request a copy of your information
- Withdraw consent where applicable
- Close your account
- Contact us regarding privacy concerns
Certain information may be retained where required by law or for legitimate business purposes.
Children’s Privacy
Nyxure is not intended for children under the age of 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children in violation of applicable laws.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page along with the revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Company
Radhekishori Ecom Private Limited
Operating Marketplace
Nyxure
Address
4/21, Mordecai Lane
Motijheel, Dumdum
Kolkata, West Bengal, India
Phone
+91 7788975977
Email
nyxure2024@gmail.com
Thank You
Thank you for trusting Nyxure.
We are committed to protecting your privacy and handling your personal information responsibly while providing a secure, transparent, and reliable online shopping experience.
Nyxure — Building Trust. Delivering Value. Making Life Beautiful.
